"The introduction of the PMIDC E-Ticketing Portal has revolutionized how we manage and resolve issues within our department. Previously, reporting problems and tracking resolutions was a manual and often time-consuming process. Now, with the automated ticket generation, real-time tracking, and seamless follow-up, we can address problems much faster. The transparency it provides has not only increased our internal efficiency but also improved stakeholder satisfaction. It's empowering us to respond to issues in real-time and, more importantly, resolve them quickly, ensuring smooth operations every day."